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At this time, we recommend requests for medical records be made by phone, by mail or online. In person requests should be made Monday through Friday from 8:00 AM - 4:30 PM at the Parkway Campus, 1874 Beltline Road SW, Decatur, AL 35603.

Medical Records

Physician offices or other health care providers may request a copy of medical records by faxing the request on office letterhead to (256) 973-4685.

Patients may also request a copy of medical records by phone, mail or online - please see below for instructions. Patients (or legal representatives) will be required to complete required forms and submit them with a copy of a valid photo ID. 

Once Medical Records receives a request, it takes five to seven business days to process paper copies, three business days to process electronic copies and 30 days to process records currently stored on microfilm.

To speak with someone about your request, call (256) 973-2691.

To request a copy by mail or email:

Complete the Authorization to Disclose Health Information form and return via mail or email along with a copy of a valid picture ID.

By mail:

Decatur Morgan Hospital
Medical Records Department
PO Box 2239
Decatur, AL  35609-2239

By email:

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To view records online:

A summary of your inpatient stay can be found on our Patient Portal. If you do not currently have a login, you will need your discharge paperwork to sign in. Records not included in the portal will need to be pulled from our Medical Records Department.

To request radiologic CD images and/or film:

Contact Medical Records at (256) 973-2691

To request a copy on behalf of someone else:

If the patient is under the age of 14, physically or mentally incapacitated or deceased a legally designated representative may complete the necessary forms on behalf of the patient and submit the request.

To request an itemized statement/statement of charges:

Contact Patient Accounting at (256) 801-6280